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I appreciate the information Loopy thank you.

Thanks Loopy he will log into the VPN I just need to figure out how to program his extension with the Bria Software etc. I am a facilities administrator and have basic Mitel programming knowledge. We have a Mitel 3300 CXI controller and I am hoping that the setup directions below will guide me...

Thanks everyone for your input it appears Bria is the way to go.

Apologies I was not paying attention when I posted. :)

Hello We have a Mitel 3300 and have a remote employee who uses a Macbook and I would like for him to utilize our Mitel system. I have looked at Bria and Telephone for MAC. https://secure.counterpath.com/Store/CounterPath/P... http://www.tlphn.com/ Does anyone know if Telephone for MAC is...

Hello We have a Mitel 3300 and have a remote employee who uses a Macbook and I would like for him to utilize our Mitel system. I have looked at Bria and Telephone for MAC. https://secure.counterpath.com/Store/CounterPath/ProductInfo.aspx?ProductId=73 http://www.tlphn.com/ Does anyone...

The speeddials form that is referred to by tlpeter and dryaquaman is found under system administration tool correct? Once you log into system administration tool select view alphabetically and scroll down to "system speed calls"? Then I see 4 columns speed call number,actual number, overrides...

I am still confused. :) For example, if I have internal extension 2910 and I want to assign it a DID number so outside clients can call that extension how do I add that DID number to the internal number? So one Mitel 5312 phone will have an internal extension and DID number.

Hello Can someone shed light on programming DID numbers on a Mitel 3300. Under system administration where do I go next? What forms need to be completed? I am a facilities administrator and only have basic Mitel knowledge please help.

Hello, We purchased a Polycom Soundstation 2w and would like to configure it with our Mitel 3300. The software version on our 3300 is 10.1.2.16. Can anyone point me in the right direction on how to configure this on the Mitel once the polycom is plugged in? I am a facilities administrator so my...

Hello, I have a Mitel 3300 and I am trying to delete a Hot Desk User. Under system administration I access user and device configuration form and try to delete the extension except it states "Hot Desk User must log out before any modifications are allowed". The 5324 IP phone was disconnected...

Hello, Our Mitel 3300 system is clustered with a second office. When we put our phone system on day mode the phone just keeps ringing if nobody answers the main line. It appears the auto attendant does not pick up. When we put our system on night mode the auto attendant picks up and if someone...