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  1. meokey

    external call goes to wrong extension?

    sorry, I'm wrong about the 999 - it shows the correct ext/name in the monitor.
  2. meokey

    external call goes to wrong extension?

    no line is assigned to them actually. I tried to copy all settings from another DN for the problem one which is not receiving external call, but it didn't work. I assigned a line which has some other DNs to the problem one. still no luck. BTW. when I make an external call at the problem DN...
  3. meokey

    external call goes to wrong extension?

    Thanks BombOne. I found no line assigned to either the 2 DNs in "Line Assignment". And, the settings in tabs "Line Access", "Capabilities and Preferences" and "Restrictions" are as same as others for both the 2 DNs. -- I guess that means the 2 DNs are using the same line and Control Set with...
  4. meokey

    external call goes to wrong extension?

    I come across a strange issue that for one extension number, internal call can reach the right phone set, but external call will reach another phone with difference extension number. I'm running a BCM 200, and I have checked that Answer DNs for both of the DN are not set. anything else I...

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