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It may have been the way I did it - when I started the update I just uploaded PCMPR to the system. This is just for the NS1000 It may be that if I had also uploaded PFMPR for the NS700 at the same time that both would have upgraded.. I'll try that next time.

Hi So as an update it's back working now. Had to disconnect the 1000 and reinitialise the 700 to get it in stand alone mode. Then the new file could be applied. \Finally added it back as a slave again and all is working.

hi Yes I can get into it. I also have the PFMPR.. file for the NS700 but it wont upload, error D403015 failed to download file. I've extracted the file a couple of times and tried different browsers with no luck..

Hi, happy new year to everyone! I have a site that consists of a NS1000 + NS700. There were some issues with the holiday table not working, we think due to old firmware. Both units were at v4.5. I uploaded the v7 firmware and selected both units to upgrade. The NS1000 has upgraded fine but...

Hi all I recently upgraded to a NS1000 with slave NS700s. I want to stop outgoing calls being made on a particular trunk after 500 minutes per month have been used. Is this possible?

Hi Thanks but I should have said what I am trying to achieve. I'm not trying to stop the users calling mobiles, I'm trying to make them use different trunks. I have a mixture of GSM, Landlines and voip lines. I'm trying to force them not to use the landlines to call mobiles as it's expensive.

Hi All I want to block calls to mobile numbers (starting 07) from certain CO lines. I tried: - Changed the Trunk Group number to 7 on the specific CO lines - Changed the COS to 10 on the trunk group 7 - Changed the TRS level (to 4) on the COS (10) - Added 07 to TRS 4 (all levels) But it...

Hi again! Thanks for that. I was convinced all was right but followed it all through again following your post. Lo and behold, wrong descriptions against the groups - I had amended the wrong ones. Thanks!

Hi All, A strange issue... TDE100 with T7636 phones. There are 30 incoming lines, all have an ICD group with extensions as members. On 4 of these lines certain extensions are not members of the relevant ICD group - and the line does not ring there. The users use headsets and use the...

Fantastic - thanks!

Hi all, I have a TDE100 with T7633/6 handsets. I want to allow managers to listen in to other extensions. Is this possible? I found a bit in the manual under "Call Monitor" It mentions preprogrammed extension can do this - anyone know how I can set this up? I can't see anything in the...

They're not all BT lines. Some are GSM gateways & they act the same. What's "cpc"?

Thanks - I have an esvm card in it, but just use the svm part of it currently. Is it hard to setup?

Hi, I use a TDA30. There are 10 incoming trunks and a coupel of VOIP lines. All lines go to ICDs and can be picked up by any extension. After 30s they go to the SVM card. I would like to play a welcome/informational message to the caller when they ring (instead of ring tone) to give us more...