Crap ... I had been hoping for the ability to forward to that dial by name but what you are saying makes sense, and is in fact what the extensions are doing.
I'll have to chat with the local admin about using that dial by name for the main site mailbox alternative. My guess is, after doing that...
At a previous location we used Unity for an Auto Attendant on the main number "to dial your party by name ..."
We have since moved to a new location and are using a standard line extension as the main number. I would like to give the admin the ability to forward the main line to that auto...
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