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  1. ggilkison

    How to Setup the 6-Party Avaya Meet-Me Conference VDN

    The free and built-in 6-party Avaya Meet-Me Conference feature is often missed or not setup. To get started, see the quick and simple five step administration guide: http://voxns.blogspot.com/2012/02/how-to-setup-simple-multi-account-avaya.html
  2. ggilkison

    Microsoft Lync 2010 Integartion with Avaya MES for Remote Call Control

    Avaya Server ACE 3.X requires "ACE Base and ACE AIE software" with a total list price of $11,200. Minimum two physical servers. (AES is also required but can be virtualized on the same ACE Base server via System Platform.) Avaya Client side licenses (Lync Add-in) is FREE if you have CMEE (Avaya...
  3. ggilkison

    Microsoft Lync 2010 Integartion with Avaya MES for Remote Call Control

    To clarify, there are three current Avaya integration options to Microsoft Lync/OCS: 1. Client-Side Integration - BEST – Avaya Agile Communication Environment (ACE) 2. Microsoft Remote Call Control (RCC) - OLDER – Avaya Aura Application Enablement Services (AES) – Avaya CS 1000 Converged...
  4. ggilkison

    Aura Integration with MS Lync (formerly OCS)

    You can provide the best unified desktop experience by extending Avaya real-time communications to Microsoft Lync, Office 365 and other Microsoft applications. Tight integration keeps the client interface consistent and allows users to communicate from their preferred devices. Your enterprise...
  5. ggilkison

    Microsoft Lync 2010 Integartion with Avaya MES for Remote Call Control

    You can provide the best unified desktop experience by extending Avaya real-time communications to Microsoft Lync, Office 365 and other Microsoft applications. Tight integration keeps the client interface consistent and allows users to communicate from their preferred devices. Your enterprise...
  6. ggilkison

    Maintenance Agreement

    There was a new free service launched at: http://www.AvayaMaintenance.com Provides two free quotes to compare Avaya support options and includes latest pricing, promos, etc. Doesn't matter if you currently have a BP Maintenance or Avaya Direct contract in place. This service is free to get...
  7. ggilkison

    IP Deskphone 9608/9611G/9621G/9641G

    Avaya has posted Service Pack 5 for the 96x1 H.323 on the Avaya Support website. This service pack fixes about 50 reported issues as well as many of the reboot and lock up issues that have been isolated. If you are experiencing issues with the 96x1s, this load is highly recommended. If you...
  8. ggilkison

    has any one setup a skype gateway

    Skype Connect for Avaya was launched in 2010 providing native integration (SIP) without the need for additional hardware (if you are already SIP enabled). Config docs can be accessed at: www.skypeforavaya.com
  9. ggilkison

    IP Deskphone 9608/9611G/9621G/9641G

    New Avaya 96X1 Service Pack 3 - 3/28/2011 Avaya one-X® Deskphone H.323 Release 6.0 SP3 is supported on the 9608, 9611G, 9621G and 9641G IP Deskphones only. Avaya strongly encourages all customers to upgrade to SP3 even if you are not experiencing any issues. It will not load or operate on...
  10. ggilkison

    Part numbers for 9408 and 9404 sets?

    On the Avaya 9408/9508 Telephones: The IP Office supports the 9408 and 9508 telephones. 9400 Series and 9500 Series phones are physically and functionally identical. However, 9500 Series phones are only supported on Avaya B5800 Branch Gateway and IP Office systems (r7.0+) whereas 9400 Series...
  11. ggilkison

    IP Deskphone 9608/9611G/9621G/9641G

    New Avaya 96X1 Service Pack 2 - 1/21/2011 Avaya one-X® Deskphone H.323 Release 6.0 SP2 is supported on the 9608, 9611G, 9621G and 9641G IP Deskphones only. It will not load or operate on any other models. http://support.avaya.com/css/appmanager/public/support/Downloads/P0553/H.323%206.0.x...

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