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That is what I thought, however in EZ Quote it stated I required more than essential edition. The reason why I am asking is that I have installed the license on Essential Edition and it states it is active, however I cannot set any options under USER/MOBILITY

Can Embedded Vocemail be used on Preferred Edition IP Office 500 V2 release 6 software

This may be a dumb question but do you need a Keycode to upgrade a CallPilot 150 from a 1.5 to the most current version. Or just the Upgrade software from the download site.

Did all the programming and keycode entries. Setup the agents to be auto logon, even put line appearances for analog lines. Agent supervisor is able to monitor incoming calls with line appearance, outgoing calls, transfered calls as well as intercom to intercom calls. All works well. Thanks

Thanks I am programming tomorrow and will let you know how it works out

I'm not trying to silent monitor using a hunt group I want to use silent monitor using Contact Centre.

I have a stupid question. Did you try installing a digital set on the card.It will show enabling until you put a set on the card.

I guess I should have said card as well but I thought that would be a given.

I have seen a power supply cause this problem before. As well as a bad slot

Hello everyone, I have what will be an easy question. I am setting up contact centre with 64 agents. The incoming calls will be answered by a live attendant. There will be 4 different live attendants answering 4 different groups of lines all coming in on PRI's. They will then transfer...