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Well thank you. I was able to write a small .net program to detect the files and rename them. I can't access them via the phone, but that was never my goal, only to easily identify them when the auditors wanted to hear them

Hi all. We have an IP OFFICE 500 running v8. I was trying to figure out if there was a way to change the file names of the wavs that are left for recordings or voicemails without actually going to the files on the server and renaming them manually. Example is vmpro creates a 32 random character...

I've finally got my license issue fixed, a local vendor gave us some licenses and a card for the 500 to use, however im having a weird issue when listening to my phone tree and selecting an option.. in this case its option 5 and it should transfer me to the hunt group i setup as donations which...

Just looked around back and there is no System SD card in it.. I can reboot the unit fine and it works for a bit then stops working. So basically I have a paperweight that this company donated to us. So i guess I need to call a local vendor to donate licenses to us and hopefully i wont have...

Hi all, We had a company donate their IP office system with 9506 phones to our charity because they switched to Cisco. Since it was configured for a standard PRI I just made the adjustments to match our settings from my old Nortel and set it up, however now after its been running great for the...

Has anyone hooked up a BCM50 or other BCM’s using quick connect cables over traditional punch down blocks? If so did it work and are there any downsides for small offices to use quick connects in your professional opinion. Thank you.

Ive set all msgs down to 2 mins from 5mins and retention to 10 days instead of 30 days. I think since we have the fax server and get over 1000 faxes a day thats eating up all my space, the book said something about every 4 faxes = 1min of time and no one seems to delete their faxes, so that...

@cook1082 When I call the line from my cell phone I still get the mailbox is full. So I am confused, either something is corrupt on the system or all 100hours or recording time is used up which is hard to believe since I purged all 26 mailboxes at the end of business today. Your thoughts sir?

Hi All, We have have a BCM50 running 2.02.05E From the documentation the system states the following: [qoute]Mailboxes have a Never Full mailbox feature that lets external callers leave a message in a full mailbox. The message is stored in the mailbox, but cannot be accessed until a saved...

@ECartman Thanks for the info, Im going to have to crack the whip on them and see if I can change thier habits. I may even consider sending my unit over to Korea for a home brew custom firmware and 1.5 TB HD upgrade, its only 150.00 which is far cheaper than buying a Model 400 series

Hi All: We have a BCM50 on version 2.12 off the top I cant remember it We have 26 voicemail ports all using the COS of 1 with default settings Max Mbx Msg Time (5) Max Msg Length (3) Msg retention Period (30) Max Greeting Length (1) Enable Offpremise Notification (Yes) Remote Notification...

Wow thats a huge oversight by Nortel if thats true Im glad we only have 30 phones, if this was a larger system like 100+ it would be nightmare. Thanks

Forgot to post BCM50 version 2.02.05E and T3716E phones Thanks

@YnotPhone Great ideas I'll look into it @RLSbutton No we do not use IP, and do not forsee in the future in implementing them.

Hi All, Anyone know how to disable all phones from paging globally instead of going to each extension in Element manager and unchecking each induvidually Thanks

Hi all, Were trying to find a cordless headset solution for our Receptionist staff that will work with our BCM50, I was looking at the T7406E but cant for the life of me figure out if it works with a headset. Any thoughts on this model or suggestions to other models would be appreciated

@MikeDThePhoneGuy Thanks that was it. Would you happen to know how to purge messages from a users mailbox all at one time, without deleting the entire box and recreating it or going thru each message one by one. Regards Broward Meals on Wheels

Configuring Voicemail Storage Size BCM50 Hi all, Were a non-profit that was donated a BCM50 and Keycodes a few years ago and while the system has been running flawlessly, we have always been curious on how to increase the voicemail storage size per email box Now granted I’ve only had hands on...