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Hi Do you have your companies mail server & IP address entered under "external hosts" on the MSS? Also check to see if the mail server is listed as the "Mailbox Gateway Machine Name" under "Mail Options" on the MSS. Can you send a test mail from diagnostics?

Hi Ag1841, I found out two things from Avaya; however both appear to be somewhat less than encouraging. The first is from their support website. "The “Mailbox Full” event is currently not logged to the Admin log available on the MSS. Subscribers will continue to be notified by the TUI however...

Hi Ken, Thanks for your help. I have one test MB that is full and just tried to leave a message. The server event log on the MSS at present is not displaying any events past 12:30am local time. I tried to telnet to the MSS server to see the admin.log but I get a message access to the server...

Hi Rickhorn, Sending a test email from the MSS was a known issue and finally addressed in Service Pack 2. What happens if you leave yourself a test message? Do you receive a notification...

Hello, Does someone have the procedure or a link to a document that shows how to see which subscriber’s mailboxes are full in MM? I am drawing a blank on this. Thanks for your help.

9mmgeek, I had a similar issue. Here is what I did to resolve it. In "Voicemail System Configuration" open the "The Telephone User Interface". Under the "General" tab uncheck the box "Enable Transfer to Voicemail using Extension Number". We don't use the MM Auto Attendant so I unchecked this...