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  1. timul20

    Reroute all calls to PA except PA's

    Thank you all for your helpful replies. In the final event I think we will go with a simple call forward. I like the idea of the executive override feature and it's very useful to know it's there but I think it may blow our users minds a bit! They're mainly stuck in the mid 20th century and...
  2. timul20

    Reroute all calls to PA except PA's

    Hi Using Mitel 3300 MCD 9.03, does anyone know whether there is a way to force all calls to route via a manager's secretary, so that effectively, the secretary/PA is the only person who is able to call the manager? I manage phones in a clinical environment where consultants see patients in...
  3. timul20

    Force Internal Routing

    Guys Thanks very much for your replies. I'm not sure whether this makes any difference but not sure I made it clear before; our Mitel Controllers are all properly clustered and we do have a proper numbering scheme. Does this make a difference?
  4. timul20

    Force Internal Routing

    Hi I work for an organisation that operates from a number of different offices (over 100) and operates a mixed environment with some offices on legacy telephony systems and some on a clustered mitel 3300 environment running 9.0.3.15 and because of this users often don't know whether colleagues...

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