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I have a Crystal Report that I am trying to bring up records based on the CallEventLog field in a table on a SQL Server 2005 Database. The CallEventLog field is varchar(2000). In the Crystal Report, I will be pulling records by... Beginning and Ending Date and Hold Duration (in seconds) > 900...

I created a Crystal Report that has a record selection statement that was tested with no errors in Crystal Reports. However, when I move the report to a viewer and run it, the viewer gives an error message: The following report engine error has occurred - Error in file \\<server...

What I did was to use another template close to the design of the report I was creating. I only had to make a few minor changes and it worked. Thanks for your help.

Both the developer and production database are Microsoft SQL Server 2005.

I am using Crystal Reports 9 and I got a report to work in the development environment. However, when I try to run it in production, I get an.. Error in file \\de3019087wd011\I3_Reports\Custom|RandomRecorder.rpt: Failed to open a rowset. Unable to fine description of print engine error '723'...

The dIntervalStart field in the IAgentQueueStats table is a DateTime field.

The time format is a little different from what was above. It is actually.. 2010-08-28 10:23:40.000 2010-08-30 01:04:34.000 Sorry about that. The report reads like this now which have a interval of 30 Minutes: John Doe Avg Ints Talk...

The field dIntervalStart of the IAgentQueueStats table sample values are: 2010-08-28 10:23:000... 2010-08-30 01:04:000... The system using this database is the Interactive Intelligence Customer Interaction Center. It is a telephony phone system using channel banks, SIP, and Vo/IP. I did...

I'm sorry I did not mention the second values for each Agent in the IAgentQueueStats table. I need to take the values from the record that recorded it's date at 30 minutes and add it to the record that was recorded at the 00 hour. (example: I need the agent's calls received, average talk, total...

I am using Crystal Reports 9. I am creating a report using a table that takes data and writes it to the IAgentQueueStats table every 30 minutes. The report is grouped by: Group 1. Agent Name Group 2. Starting interval date Group 3. Workgroup Group 4. Time in seconds I need to be able to...