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  1. lisamb

    call recording on a virtual station? (NICE)

    I have virtual stations setup for a small remote office, they use IP Agent software...they are now being required to have recorded lines through our NICE system. How can i set that up if i don't have an actual station wired to a jack? for all normal stations requiring recorded lines, we have...
  2. lisamb

    additional stations on one 6416

    i think i'm going to do bridged call appearances, just x out the port. i tested it and that works. thanks guys!
  3. lisamb

    additional stations on one 6416

    how do i setup virtual stations? if i set that up, those virtual stations will ring from the outside correct?
  4. lisamb

    additional stations on one 6416

    I need to do this for 20 users. Its part of an integration project connecting an Aspect system and an Avaya system. There is an application that needs to call back a number but on a different number than the extensions that are already setup for each avaya user. For whatever reason it can't...
  5. lisamb

    additional stations on one 6416

    How can I have multiple stations ring on one phone (one port) using a 6416 phone?

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