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Hi All thank you for your help. The problem that I have been having is from my carrier. Cbeyond has been forwarding these call to some unknown mail box extension. They just reset the mail box and now it is working as it should. I have been pulling my hair out trying to figure out the problem...

I think this problem is on cbeyond end (carrier), when I log onto their website interface to turn off the call forwarding feature for no answer and busy than the system behaves as it should for no answer it will constantly ring for busy than it gives the caller a busy signal. when I turn the...

Hi lkeerie, thanks for the input. I think you might be onto something. Because now that you bring that up about the carrier. I didn't noticed this problem when we were with at&t. Since we switched carriers this problem has come about. I will give them a call on monday to see if they have...

no we were originally with at&t then changed to a company called cbeyond. not sure what you mean by stutter? but when we pick up the lines everything sounds normal. ususally just press sp-phone and hit 9 to grab a line.

Yes, from outside we dial #6 * 105 to access voice mail. so i am certain we are using 3 digits. and regarding the situation about we have 5 lines coming in from the carrier and when all 5 lines are in use. Callers are being sent to that wierd message "extension 11 is not available to take...

Hi cwc3, thank you for responding to my post. we do use extensions with 3 digits, so I am also a little confused as to why the system states that it is ext 11. I tried to get to ext 11 but I dont know how to. Usually when I want to get to an extension, all I usually do is pick up sp-phone...

Hi, I am new to this forum. I have kx-td1232 and KX-TVS100. The phone system has been acting wiered lately. Here is a description of my problem. 1) When all co lines are in use the phone system automatically sends the caller to a messages that says: "extension 11 is not available to take...