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Hi, First of all, I have to tell you that this thread was already discussed last year but the problem was never really solved because du to an "out of my control" situation, I had to stop the project. But now, I've been asked to jump in the project again so I need some help to finally solve...

Hi, I need to assign a specific library list to all users that belong to a specific "group profile" only. The problem I have is that the job description of the user profile is always the one that is used (instead of the one I put into the group profile). This is strange because "group...

ok, in wich LD of the PBX should I go to set Image Collection to NO ? For your information, we have an old release in our PBX. We are running Succession 3. Also, we are using OTM 2.2 (wich is quite old as well) Thanks for any more help you can provide to help me resolve this issue. :)

Yes, my OTM is configured with multi-sites. I don't know what you mean by using DBA and how to unconfigure it. Can you explain ? Also, when you say that I will have to use the MDR to collect data. In fact, this is how we are doing. All of our PBX's are sending their CDR records to their...

Hi, I have to reconfigure my OTM 2.2 server following a hard disk failure. All the configuration was initialy done by Avotus but since we do not want to pay for a "too expensive" service contract that we'll use once a year, I've been told to try to reconfigure it myselft. All the station...

Thanks to all for any help provided. :)

Ok, I found it. I will tell you what I found in case someone else need it. It is only my understanding so I may not use the proper terms to explain it. Feel free to give any precisions. When the modem connects to the buffer, the blank screen is normal because the buffer is, by default...

Hi DocVic, Thanks for your reply, but when I press CTRL H nothing happens. The Hyperthermial window stays blank. We may think that the buffer is in trouble but we have 3 buffers in 3 different locations and all of them behaves the same way. I tried different Hyperterminal configuration...

Hi, I need to connect to my MDR-2000 with modem (thru Hyperterminal). When the remote modem (connected to the MDR-2000 buffer) answers, Hypertermial comes with a blank screen and nothing happens even if I press any key on the keyboard. What Should happen when the sessions connects...