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  1. sabrinaA

    calls with not the complete audio

    hi, the call was held on a recorded extension. The call start at 9:33am and ends at 9:51am. In Nice query, when I right click on the call and choose "find audio" I dont have the beginning of the call. I only have voice from 8:45 to 9:51. The call has not benn transferred and has been recorded...
  2. sabrinaA

    calls with not the complete audio

    Do you have an idea why for some calls I dont have the complete audio. I have the audio only at the end of the call.

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