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Finally found the problem!!! Needed to program the "NUMBER TO SEND" FOR THE D-CHANNEL LINE #!!!! Once I did this it worked fine!!! Comcast is controlling caller id..... Comcast would match the sent # on the d-channel-(main btn) with a valid # on the account...(main btn) and then complete the...

I programmed number to send for all pri lines & tested with Comcast. They still only see my internal ext # when making outbound calls?

Switching from at&t IP Flex PRI to Comcast PRI. On initial testing with Comcast I have an issue with outbound caller id. When Comcast traps calls they show the # I dialed + the Magix ext # only. If the Magix or Comcast controls caller id it doesn't make a difference. They claim that they still...

Is there anyway to dial a group list # through A.A. on a CP 150? The customer wants to have a call in extension/mailbox that is distributed to multiple users m.boxes. I set group list 902-which you can't call internally or externally through A.A. You can trf to this list by doing F986. What...

I have a customer with a CP 150-version 31.10.14.22. They are using full A.A. & call center/v.m. It is connected to their lan. They can't seem to view real time certain agents that are logged in/out to their particular skill set. We re-booted-had the agents log in/out etc.... They also had an...

According to the BCM analog user guide: 1. Make call #1 2. Link 2= Puts call on hold 3. Make 2nd call 4. Link*3 then conferences all parties.

We just installed a Polycom sound station 2 on a BCM ASM8+ port. The customer wants to do a 3 party conf call. If you make the 1st call & press flash-(link) 2-which should put this call on hold-it drops the 1st call? You can park a call,call p/up-etc. The flash isn't the issue-its putting the...