Search results for query: *

I have recently upgrade from version 5.0 to version 6.1 and since the upgrade my SIP line has not function. If I call my SIP line the call comes up in the status manager but when answers it the SIP line is not acknowledging that, it is still ringing even after the call was answered. When I place...

I did just that but it was of no help, I really want a print out of the ARS table.

Is it possible by any means to get a print of the ARS table.

I notice that now after I do a reboot all my HUNT GROUP Entries get deleted if I do a merge everything is fine...Any idea as to the root cause of this issue.

I need to mobile twin a user that needs Auth. code to dial out, how do I append the access code to the number to complete the dialing to the twin mobile number.

Here is the fixed GO to the SYSTEM ---> Telephony---> remove the tick from the check box the say "visually differentiate external call

I am installing some sip trunks, however the provider has given me all the credentials (IP address for SIP server and user name and password) however when I try to call either way I am not getting any talk path. When look at the monitor I notice that the Codec and Connection Type fields have...

No that has changed no Analog trunks anymore all lines are now on the IP OFFICE in SIP and T1. All I am sending over is extension from the Nortel.

I entered the name in the system directory and it worked but that is a bit tedious when you have over a 100 Ext. coming over. The T1PRI should be able to send name and number. -- Mick will await feedback

I have tied a Nortel and a Avaya system via a T1PRI link, I am getting number displayed on the Avaya but no name.Can anyone point me where to look to enable both name and number to be displayed.

I have just purchase some VPN IP Extension Licenses what is the best approach to get it off the ground, my company have Kerio as there firewall appliance. What are the recommended hardware to create point to point connection from remote location to onsite. The handsets have been loaded with the...

Thanks amriddle01, have same implemented.

So the time profile I am using is good ?

Ok this is the config that I have: TIME PROFILE RECURRING TIME ENTRY SUN- SAT 7:00AM --> 9:00PM HUNT GROUP SETTING FRONT DESK GROUP -> FALL BACK TAB TIME PROFILE -- > NIGHT PROFILE OUT OF SERVICE --> NONE NIGHT SERVICE FALL BACK GROUP --> GROUP THAT HANDLES AFTER HRS CALLS SERVICE MODE...

I did specify the workings hours and tested it, calls are still diverting to the night service group.

Should I apply the setting to the incoming route itself

I applied it to the HUNT GROUP

The switchboard works 7AM-9PM each day. The time profiles show 9:10PM --> 11:59PM SUN TO SAT 12:00AM --> 7:15AM SUN TO SAT

No that is just what I have done but I am seeing that the calls are being routed to the night service outside of the specified time.

I am having a issue in setting up the Night service profile, our operator works from 7 - 9 and outside of that I night service the hunt group to a dept that works 24/7. However the system is sending calls to the night service group once I activate it even although it is out of the alloted time...