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Hi. I have an Mitel 5340 that i put in sip mode. this works good and alse the cordless headset works fine. Problem is that the webpage on phone seems to be only a quick setup. Im looking for a firmware that will support the cordless headset and also have a full menu on the webpage. Anyone with...

Hi i have two system in different parts of the world where there is two MiCollab servers, The peering between these went well but both system has the status Not Connected on the Peering status. I Do not find any information about what to look for. Has anyone any experience from this and could...

Hi, Im trying to find a guide how to register a Mitel 612/622 DECT to an IP DECT IPBS2 system. I Can register the phone Anonymous with system AC code but when i try to dail the ext with *0*ext and phone key the phone will not allow me to press more keys than *0 I guess this it not the way to do...

Hi i have a system with MiCollab up and running and using the Active Directory/LDAP Synchronizer. For some reason 3 users are not synced in. There is a lot of logs file, can i in any of these log file see if the MiCollab server has any information about this? Regards UO

Yes found the same thing. Thanks all. //UO

Hi, on above a agree but on MiCollab Client Server 7.3.0.103 i do not find every field i need to be able to fix above. Must be some differnce on software. This customer has license for a stand alone MiCollab server. the ldap sync section looks like this. (se atteched picture)

Hi. I have a system where customer if possible would like to use LDAP/Active Directory Auth. when logging in to there MiCollab Client. System is MiCollab Client Server 7.3.0.103. The Ldap connections is ok and working. Can this be done with this software? Mvh UO

Hmm.. What server name do you have in mind? the latest instans i restored from another running system. so it should be the same. //UO

I have tested the tip above. but that did not help. I have sent this to Mitel and also test on a nother vmware host but same problem. Regards UO

Hi. The MiCollab blade says Active, when i try to stop the service it dont work and when I try to start the server say that it is already running. strange. Yes it has been up and running so this happened after a reboot and then it did not come up again. I also dont think it is a licens issue...

Hi, yes system is in sync with AMC, i do think it is some license issue but, system up and running so this is a trouble that came up today. Last sync is tonight (swedish) time. //UO

Hi, I have a system with the error messagen "MiCollab Client Service failed and JBOSS process is not running" showing up in the licensing information. system is a MiVoice Business Express 7.2.2.14. I have tried to reset the app record id but no difference. system is running in VMWare and have...

A call is made in to the main number (ring group) that ends up to an ext in the ring group for example 470 that ext transfers the call to ext 464, the call is ringing on at 464 and no reply, when the call falls back it ends up to ring at the ring group but I want it to return to the transferring...

HI, system MCD 3300 with version 7 NuPoint version v16.x.x Customer uses MDA and fully mexed we has had the operator to remove voice mail box that comes with the cell phone and should handle everything through the PBX and NuPoint. mobile operator has given me three numbers. Unanswered not...

Hi. If a call is recived to the main number and answerd in that group, the group member with ext 1234 is answering the call and transfers the call to another ext, when the extention that the call is transferd to do not answer i would like the caller to return to ext 1234 if it is free. as it...

Hi. I have looked at the logs to see if i can find this thing in the logs, but nothing there. The agent uses DND in their COS and the do not use the MiCCM client, i Will disable the option Remote DND in the cos that is in use to see it this solvs the problem. Regards UO

Hi. system is 3300, software 6.0 PR1 In this system i have a ACD que thats number ends up in status DND. this has happend now 2 times in the period of 3 weeks. what can be cousing this? any good idés for me to check? Regards.

Hi. found a eayser way i think :) It i use Call Forwerad first alt and in the Busy/DND DID reroute the calls to a group. When a call is ringing on a direct ext then the call is rerouted to the reception group in this case the can not put the call back to the extentions to que. But if i leave...

Hi, Thanks for the tip. I will use the huntgroup tip. sounds easy to use and easy to exaplain to the customer to use the "feature access" code que a call. Regards UO

Hi All. system is MCD 7, latest released. system phone is 5340 How to set this up? when a call is comming externaly to an ext this will be rerouted to a group, this works fine with the Busy/DND reroute ext. in first alt. But in the samt time I would like the reception to que callers to...