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  1. fedphone

    Paging Zone Question

    so i would like to use (2)v-9970 (or the new v-9972) connected to an analog station port called ext 123; the second v-9972 analog station port ext 456 - when you dial group 555 -it dials a group 555 which contains both ext 123 and ext 456 and all speakers would hear the audio one issue - can i...
  2. fedphone

    Paging Zone Question

    We have a client with VALCOM SelfAmp'd speakers and they need two zones of paging - One DEPT A and One ALL CALL - why cant i take (2) analog ports of the AURA PBX and wire ANALOG1 to ZONE 1 and ANALOG2 Zone 2 (in essence and they create a GROUP CALL that calls BOTH ANALOG 1 & 2 for the ALL CALL...
  3. fedphone

    AVAYA IP OFFICE Integrator for SALESFORCE

    Yes - i kknow what i need - but im looking for an SF Integrator with IP OFFICE experience Customer has a question - does it work
  4. fedphone

    Automated Holiday AA, with Calendar and close early

    or..... do it in manager with time profile sending it to a half/day calender for 12pm til 1159pm
  5. fedphone

    Remove VPN from 5621SW IP

    um.... im not the most technical guy on here - but set the GROUP to 0 and reboot and it will at a minimum disable the VPN - not sure if it will remove the VPN software
  6. fedphone

    AVAYA IP OFFICE Integrator for SALESFORCE

    have a client that wants to do SF Integration with IP OFFICE - they currently using IP OFFICE 500 V2 with R9.0 software - they will upgrade to R11 and get the CTI Link. We are looking for assistance - the AVAYA Help desk.... no help. My distributer referred me to Esna in CA and they had like...
  7. fedphone

    Sip Trunk Twinning - No talk path

    IPO R11 - Have ext twinning - call rings out to twinned cell - cannot hear the calling party on the cell - calling party can hear me - so im not getting talk path in both directions... Carrier says its not there issue Anyone heard of this before?
  8. fedphone

    Can anyone assist with Web Collaborator and Salesforce integration ???

    Existing IP OFFICE client wants to integrate SalesForce with existing IP OFFICE R11; looking for two things A remote tech who can do that installation (obviously billable) preferable on a contract basis (flat rate not hourly) Customer looking for a reference of client who has "lived thru"...
  9. fedphone

    ADI License Site ...... down or GONE?

    anyone know if ADI is just down or has avaya removed the site pushing us to PLDS licensing just wondering
  10. fedphone

    Clients wants 5th call to play busy signal on PRI with AA/VMpro

    they are lazy? they have a 4 line copper hunt group that plays busy to the 5th caller - they want to emulate that
  11. fedphone

    Clients wants 5th call to play busy signal on PRI with AA/VMpro

    Its a complicated one IPO 500 R9.1 with VMPro PRI with 8 Voice Channels Full AutoAttendant Client wants ONLY 4 calls to a particular DID to be answered in the office at anytime - 5th call to play busy to a particular DID with rings to AA - so i have to figure out a way to make the 5th call...
  12. fedphone

    any one else notice Obama's new set?

    so previously he had a Rockwell set on his desk...now looks like he has a cisco and a 9600 series ,,,, any idea how long hes been back on avaya? wonder if he used the win-back rebate? any one have a pic of barry using the AVAYA handset...
  13. fedphone

    SIP TWINNING answer delay issue

    Has anyone had an issue with Twinning on SIP Lines? I have 4 SIP Trunks (thru Flowroute) and the call comes in; rings and twins to the cell. When I answer on the cell I can count to 8 before the calling party hears me. its like the talkpath isn't setting up on answer. I have changed the...
  14. fedphone

    IPO R9.0.7.983 - Weird SIP/TWINNING issue

    Yup they are both set to 2 seconds already
  15. fedphone

    IPO R9.0.7.983 - Weird SIP/TWINNING issue

    I have a stumper..... IPO 9.0.7.983 - calls ring into system on SIP Trunk - call TWINS to my cell phone - i see the caller id of the calling party - i answer - NO TALK PATH - the caller - STILL HEARS RINGING - i hang up, a few seconds later the call rings BACK to my cell and i answer again -...
  16. fedphone

    VM Pro SET CALLER PRIORITY

    adding - the all call the same number - press 1 for sales; 2 for service.... if you have 1 HG does the PRIORITY Caller get placed AHEAD of the other waiting lower priority calls>?? have you set this up?
  17. fedphone

    VM Pro SET CALLER PRIORITY

    IPO R5 with Callsweet Call Center software .... they press 1 ;press 2; press 3 - the have agent who are members of all 3 groups. they want 1 to have the highest priority 2 and 3 to have the lowest.... from what i read on the HLEP function the SET CALLER PRIORITY on the TRANSFER FUNCTION it...
  18. fedphone

    LINE noise on ATM4 V1 Modules with FiOS

    Also - I did the impedence match and upgraded the cards to the latest 8.0.66 - but they are the 700417405 cards ....
  19. fedphone

    LINE noise on ATM4 V1 Modules with FiOS

    IPO R8.0.66 - DS8 with 4ATM Cards - CO Port 1 and 3 and 8 have LINE NOISE - like a TICK TICK TICK on the line when you touch the LINE APPEARANCE button to access dialtones for the first 3-4 seconds then it goes away - I REPLACED THE DS8 AND the ATM4's and the CHASSIS and I still get the noise -...
  20. fedphone

    SSA Packet Loss QoS Alarm

    can anyone comment on the attached - SSA throws the customer an QoS Alarm even though there is no user report of poor call quality. does anyone have a explanation for why it does this? i have been told that SSA sucks and its not accurate but it keep alarming the IT staff. other than turning...

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