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We have the latest firmware on the phones for both IP and 3904 sets. Any particular version?

I have a CS1000E, 7.5. When a user receives a phone call and wants to perform a screened transfer, once the party being called answers, the CONNECT option for the user trying to transfer the call goes away. All users can only perform a blind transfer. It is a system wide issue for all digital...

I am hoping to get some assistance here.We have a CS100 on Rls 7.5 and multiple SMG and SRG systems. We are encountering a strange issue where we have various type of IP phones to include 2002, 2004 and 1140 in various locations. Issue is that some phones stopped working and display shows...

Does anyone know what the feature DISA option number is for rls 7.5?

I am hoping someone can give me some direction here. We have CDR working but the issue we are having is the following: I have a toll free number that terminates to a DID number ex: 4791, this number routes to Call Pilot for our Auto Attendant. The issue is that when a call is placed to the auto...

Thanks

I have an i2004 that is unregistered on a cs1000b. how can i register it remotely?

I am trying to setup call logging for 1140e phones on a cs1000 with rls 4.5, The phones are setup to log all calls but there is no key for callers or call log. Any help is appreciated

ok Brain Fart. I have 1140e phones I can not get call logging to work. Its setup in the phone but no key for logs or callers

It is turned on on the set to log all calls. There is no logs key or callers key on the phones. I have a 4.5 cs1000. The phones had to be programmed as I2004 as 3904 was not an option. Is there anything else I need to look at?

Trying to set up call logging for 3904. Help!