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Does anyone know of a best practice guide on which services to turn on hav a pub and 3 subs looking at web dialer and mobile connect???

Can anyone tell me how long it is to upgrade CER 2.0.4 to Cer 7.1 need support for 3560v2 switchs and have a 2 hour window to do the cer upgrade?

Cer can anyone tell me how long it takes to upgrade cer 4.0.2 to cer 7.1 i have 2 servers and a 2 hour window???

This ucm is for a major city with 3500 ipphones including uccx. If a phone number is published for a new city feature they tend to get alot of calls about it....

I am new at this we have UCM 6 with 12 pri`s is there a way to notify us when say 70 percent of the b channels are in use dont know if this is possible instead of waiting till we get complaints of all trunks busy????

Need some help we are migrating from unity 4.0.2 to 4.0.5 we have a voicemail only install we are going to unity connection 7 in the future am in need of a doc to upgrade 4.0.2 to 4.0.5 i havent been able to find one on Cisco can anyone help with this vm only install????

Need some help i have a 2811 with a 16 port etherswitch pc`s work fine but when i plug in cisco 7961 phone on any port the port goes error disable. So i tryed disabling power on all ports but one and it does the same thing dont know if it requires pwer supply upgrade but you would think you...