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Is there a way to change the announcement when logging into a conference? Currently is says "Avaya". We would like to customize the announcement.

We are replacing a bunch of 4.5 systems with the 7.5 SMG firmware. I there a single command or way to wipe out all of the data from a 1100 sig server? Management wants all data wiped off before we survey them.

We have just installed the latest PEPS (SP24) to a Ver 7.5 CS1000. When this was finished, we are getting many reports that the MWI on the phones is not working corrrectly. It will not turn on with a new message and will not turn off if all new messages are accessed. Call Pilot is Verison 5.1...

I found this out from a former eTelementry officer: "The investor owner of eTelemetry pulled the plug. The company was shut down." Looks like they are gone.

Yes, that is them, but their contact page emails bounce. All address and phone numbers that I have for them are not valid. Their original support page is up, but it goes nowhere. Doesn't look good. Thanks anyway.

Does anyone know if eTelemetry is still in business. I get conflicting information from any search. The current address is in Scottsdale, AZ. The number in MD is not in service and the 800 number in AZ is also off line. We have a number of their LENS and LOCATE appliances and need some support...

We are in the throes of installing the first Aura Session Manager switch. New ground for me. The phones will be 1608 IP phones. We have a requirement for a loud external ringer in two places, In the past with the 3904 digital sets attached to a CS1000, we used an ALGO ringer using the headset...

Yes, IP connectivity. Interalia has a system called iCAS that we currently use. Avaya Aura has the g450 which has a sentral server based application.

I have about 85 systems currently running varoius versions of firmware from 4.5 to 7.5. We currently use an Interalia MOH system at each site, configured by a central software system. Unfortunately, it is as old as the hills and needs to be replaced. The current system is NOT server based and...

I am trying to configure some 6140 handsets via the latest HAT (version 4.1.4). When I connect the phone to the cradle, it is not recognized by the USB. I have installed the drivers according to the Avaya/Polycom bulletins. It seems to only finf Spectralink phones. The handset dates are April...

We have tried both the Avaya and the Nortel branded sets. The Nortel do not connect, but the Avaya do. We have attemted to install the latest code on the Avaya and it was bricked. We have just changed APs from Cisco 1100 series to Aerohive when the problem became visible. We have several sites...

Has anyone been able to use the NORTEL branded 6120/6140 handsets with the Aerohibe APs? We are using 6140 handsets and found that if they are AVAYA branded, they will work, but the NORTEL branded will not. I understand that the AVAYA branded are actually made by Polycom. Any tips to make...

This is just what I was looking for. I found a DN that was using the MWI on a different extension. The mailbox just happened to have a new message. Once I deleted that mailbox (it was unused), the problem went away. Thanks Janaya! It is probably a rogue DN using the DN of a different user...

thread798-1071992 The above thread was valuable on finding an RPL issue with Desktop Messaging. We had recently put 9 (our access for external calls) in the CP to make sure that a hacker could not use our system to make bogus calls. However, this precludes us from sending a local fax using the...

Found that this is not a PBX error and does not exist. The SEB was misconfigured. Please disregard.

I am receiving an alarm that says: Alarm Desc‎:‎ Ram memory threshold crossed [‎DE‎002‎] ‎RAM ‎(‎BLOCK ‎#‎2‎) ‎Threshold of ‎75 ‎% ‎reached on ‎2012‎/‎10‎/‎12 12‎:‎25‎:‎41‎ EVENT ‎= ‎DE‎002‎ SEVERITY ‎= ‎3‎ SIZE ‎= ‎71‎ STATIC‎_‎MSG ‎= ‎Ram memory threshold crossed‎ Can anyone give me anywhere...

Getting ready to install five CS1000 Version 6.0 systems. I understand that the NRS servers (SigServers) have to be swapped out with COTS servers. We have about 85 4.5 and 5.5 systems. I have been told that I would need to update all of these systems NRS if I change the current domain name on...