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Any time I have seen this and it was determined that it was not a hardware issue, the problem was almost always with a barcode software check/option where you can tell the drawer to stay open (if wanted). I'm a nerd in training and can give free help with lots of point of sale setups (Aldelo...

I spent 7 years in POS because I was dumb enough to believe there was some gold at the end of the rainbow. I got into the 42k range on my last year after many threats to walk over the insanely uncompetitive rate of pay. When I left that company I took with me an entire product line because I...

@abdooleotoole - If that was intentional, thank you it was a good laugh. If not, sorry sir, I had a good laugh though? :) I've actually used POS Software (Logivision in this case) where allowing Windows to install a driver for the printer will cause the port to become 'captured' and you won't...

Been up against this one a few times. First you have to make sure you have your interfaces straight. Newer touch controllers are USB not Serial and you should be using a newer driver to detect the USB connection. Also USB has a bad habit of getting confused. When this happens you need to...

I spend a lot of time on owner forums and lots of them can be rather informative, when people aren't just ranting. ;) My favorite is PMQ's "think tank" but it's almost exclusive to the pizza biz .. what industry are you dealing with or is it just a family restaurant with a bar? PosiTouch is...

I've got to agree with everyone's "support is critical comments" as I'm a 4 year Toshiba customer who done with the limited options. I have been looking to get a new system and it's cool to see the almost overwhelming support for Avaya. The big fancy call tracking company we use also does all...

Never used it but... http://pcmicro.com/NetModem/ Has a trial version as well Sympology beat me to it. I have used netmodem and it does work pretty well. I believe the same author makes a host of comm port tools for cloning duplicating and sharing. You should find what you need one way or...

Wacky.. had to be a glitch really. I've seen USB not work in DOS because the KB is set to the wrong mode in the BIOS (ABit MBs in my experience) but never a PS/2, in fact it's usually the opposite where the BIOS doesn't allow the PS/2 KB to function because it's not seeing a KB during POST...

25 pin? That sounds like LPT not serial DB9 as Mr.Pinks stated. For LPT isn't the port 0x378h ? I wish that I had some more micros experience but alas I did all my hospitality pos system work on Squirrel and Pixel Point. Actually.. I could be wrong I forgot about legacy serial: Even then I...

This sounds a lot like what we do with gas prices on Logivision POS. I don't work with Micros but if it's gone file based it could be the same steps. If you're looking for paid consulting for Micros you could try this pos system site (there's some talk of them adding Micros and I think they are...