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  1. deathbyphone

    9608 Displays when idle

    I have numerous 9608 sets and when they are idle some display "Avaya" while others display " Avaya One X Deskphone Edition IPOffice" Does anyone know how I can get them al to display the same? Firmware is the same on the sets. Thanks
  2. deathbyphone

    9608 idle display

    Why would some 9608 h323 sets have the Avaya logo and some have the Avaya One X Desk Phone Edition for IPOffice logo when they are in idle-same firmware. Is it just an issue of vintage? thanks I may win a bet
  3. deathbyphone

    Avaya 9620 VPN settings

    Will the Avaya 9620 function over a server running a L2TP over IPSec vpn connection or is that not an option. We are attempting to get remote phones online via a Meraki MX84 firewall, which only offers a L2TP vpn? Thanks in adbance for any help!
  4. deathbyphone

    OneX and anti virus software

    OK to install AV on OneX Is it ok to install virus/malware protection on OneX server? Logged and and found there was none. We use Sophos
  5. deathbyphone

    Nite service issue BCM 3.7. Am I missing something simple.

    A client has called in with this issue: When the receptionist turns on Nite Service (871) from her extention-it appears to work correctly- if you call the main #'s of the location the AA nawers on 0 rings and if you enter an ext , it will x-fer and ring at that station the assigned amount of...
  6. deathbyphone

    BCM450 REL6 cANNOT ADD IP SETS

    the s1 and s2 are pointed to the bcm450- no, the current sets are working we just can't add any- it will get to the ppoint where it asks for a dn- we input it. we see it populate in the monitor stating it has not connected since last reboot- it will not populate in active sets but when you look...
  7. deathbyphone

    BCM450 REL6 cANNOT ADD IP SETS

    gOOD aFTERNOON, I HAVE A bcm450 with 75 licsenses, the sets are getting their ip from a domain server , when I try to register a set, it takes the dn (in active and will boot for a bit and then search for server- I will see it go on line briefly in the monitor and if I go to...
  8. deathbyphone

    bcm450 rel5 RCC

    Nortel Reporting for Contact Center (RCC) Install Verification Utillity (IVU) does the following: Checking... Verifying Network Ports... Port Status Unable to make a local trustedConnection to port 6010 Check a firewall is not blocking this application on this server I have turned the...
  9. deathbyphone

    BCM450 Chassis Cooling Fan

    thanks taco, I appreciate the reply!
  10. deathbyphone

    BCM450 Chassis Cooling Fan

    Can you replace a single cooling fan with a dual cooling fan on a 450 without changing the power supply as well, will a regular power supply support both fans? Thanks in advance.
  11. deathbyphone

    6140 handsets on a bcm400 4.0 user identifier id and password ?

    Afternoon All, Does anyone know what the what these are? it appears that i'm hitting the bcm here, and is prompting on the screen: NEW SET User Identifier ID: (what goes here) and then the next screen: NEW SET User Password PW: (what goes here) THE CUSTOMER IS...
  12. deathbyphone

    Calls sitting in queue when agents are available

    i may be having an issue with a DDIM that was cuased by the patch when i have more info i will post it .
  13. deathbyphone

    su 032 problems

    yeah the Avaya PEP site is back to SU29
  14. deathbyphone

    su 032 problems

    Good Afternoon All, does anyone know why SU32 got recalled and what problems may be occurring if it has been applied? as weel as any issues with SU31? I have applied both to several switchs and would like to know what's in store for me.
  15. deathbyphone

    BCM50 All Call Feature

    make a hunt group and add the sets make it broadcast and the hunt group dn the attendant dn
  16. deathbyphone

    BCM450 REL6 CALL FORWARDING

    This is probably a stupid question: A user forwards his deskphone to his cell ( basic forwarding ) He wants the Caller ID on his cell to display the person trying to contact him. This is not possible right becuase the call going to his cell is now coming from one of the trunks in his switch? Any...
  17. deathbyphone

    BCM450 randomly rebooting.

    Anyone know of any known issues and or fixes for the BCM450 RADOMLY rebooting . I believe it is Rel5. I am gathering more info , I just want to see if it is a known or chronic issue. Any info would be good info,thanks.
  18. deathbyphone

    BCM450 REL5 AND 6 MODEM DIAL UP

    Has anyone connected via the soft modem on the 450's? I can get in the 50'S AND 400'S No problem But the 450's keep giving me ERROR 678. Is there some setting I need to change on my modem. Any thoughts would be appreciated.

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