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I have the following scenario I am looking for some help MiVB 7.1 (13.1.0.33) NuPoint 14.2.2.15 2 branch locations connected to MiVB through MPLS network, with Cisco SPA8800 Gateways for connection to PSTN 6 branch locations with SX200ICP connected to MiVB with IP trunks locations with SPA8800...

Hello, just wanted get some opinions on gateways, we are getting ready to push into Mitel on VMWare, ive done several vMAS installs but no vMCD. so i am little lost as to what hardware to go with for a PRI adn Analog Gateways. I appreciate any suggestions! Thanks!

Ok i double checked all of my class of service settings and the IP sets match my VM ports, however i did do another test, when i transfer an incoming call from another ip phone to my extnension the Call History fails just like from voicemail, so it seems it has something to do with calls being...

I have an MCD 5.0 on an MXe with a PRI, also have a vMAS 4.0 with UCA 5.0 and NPM 5.0 baldes installed. My issue is the Call History and Screen Pop Ups on my UCA Clients (mobile and Desktop) are hit or miss. If i call in on a DID the Call History and Screen pops display the proper Caller ID...

This is a weird one, im not sure if this can be done or not, i need to produce a music source from the MCD 5.0 on CX controller, the customer creates and loads there own file for Music On Hold via System Audio File Update, they would like to be able to connect this same music to a paging zone in...

I have tried from both a non voicemail phone and a voicemail phone and same result

Another post about transfering to VM! Ahhh! i have set up transfer to VM a few time with Embedded and Nupoint on various releases of MCD, this is the first one with 5.0. i set up just like the faq below, however no when i transfer a call or even dial *xxxx i get "Welcome to the message...

So if i load this patch, there is a chance that i will get this error. So my next question would be, If this patch fails, does the system continue to work or do i have a down system while i contact Avaya?

I have had a couple of my sites (3 of them) that have lost their DN programming after a power loss, and One of the site this has happened 2 different times. The really stange thing is that the remainder of the Telephony Programming is still there (buttons, hunt groups, even the name of the...

ok i tried the getids -l and it listed everything owever i do not have the scroll back and getids -l:more is also invalid, you dont happen to remeber what it is so that i can look at it a few at a time or line by line?

I have tried lmget -l tells me invalid command same for lmget-l

Site is a BCM 400 4.0 every time the system loses power the sets lose there Forward on No Answer settings, everything else in the database is intact including VM. i am hoping its not a hard drive Any thoughts?

Hello, I have a 3300 AX with 4.1 s/w, using a trunk port to page overhead, all is working, except when i page from an analog set, the customer presses the hookswitch to end the page, the system then puts the paging system on consultation hold, MOH starts palying over head, they hang up and the...

Ok i found out what the issue is I needed to Enable Unknown TON/NP under ISDN protocol i looked at the dchannel and it was not send the 1, just XXX-XXX-XXXX and apperenlty the LEC accepted that for LD but not toll free, changed that setting and all now works PS i forgot to insert a tone plan...

I did, and it reads DGT Trace started: 918004444444 : ARS 91 + 10, ARS 91 + 10, Route (3) DGT Trace completed.

I will do a EDT trace when i get on site but here is my ARS digits dialed Digits Dialed Number of Digit Type Termination Number 9 7 Route 3 91 10 Route 3 911 0 Route 2 91900 7...

Hello, I have a weird one, I recently installed a New MXe with MCD 4.1, the site also went to a PRI (at NI2) after the install the customer tells me they cannot dial toll free numbers (they can call local and long distance no problem) Whenever i dial any toll free number (1800, 1888, 1866...

I have Mitel 3300 running MCD 4.1 with Embedded VM, what i need is to have a call ring into the AA the caller will press a digit for a particular department the the VM will Park the call and then page saying "there is a call for the tech department", i have accomplished all of this with a park...