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  1. Billz66

    Bad days ahead for mitel in APAC region

    Looks like some of the top support guys have been let go in APAC. Dont know if all of the local support team have been pushed , but it certainly wont help with mitels slide into oblivion
  2. Billz66

    IP Phone & Analog Line Parallel Connection!!

    or mdu group with 2nd line as a mdu group member ( both can ring , only 1 used at a time)
  3. Billz66

    MBG Rejecting Incoming calls 401 Unauthorized but outgoing calls working fine

    is the trunk setup to route to the MIVB in the MBG ? request * to MIVB can do sip tail on on mivb and make a call in - check the digits that you are recieving some trunks require the range to be assigned to them in the SIP Peer Profile Assignment by Incoming DID form
  4. Billz66

    SDS Distribution Error when creating embedded voicemail box (vMiVB 10.3)

    I think this is something new - we are also seeing it on the latest releases of micollab and MIVB - i suspect that its trying to share something evmail related to micollab and micollab doesnt like it knowing mitel, the developers have probably mucked up something and it will be a fix in next release
  5. Billz66

    Mitel MBG - understanding RTP settings

    on MBG you can have 3 NICS eth0 - lan - connected to internal voice network eth1 - wan - if used for teleworker MUST be a direct connected public ip eth2 - additional lan - can be used to connect to a carrier cross connect or NTU for SIP trunk if the MBG has a public IP on its wan - it cant...
  6. Billz66

    Mitel MBG - understanding RTP settings

    if you have internally connected devices then they can only be src tapped by a MBG that doesnt have a public ip as the set side streaming address MOST MBG TW require that to be set to allow the publically connected devices to be recorded we have used mbg sip proxies with 3rd nic for SIp trunk...
  7. Billz66

    Mitel 3300 - License Violation

    in SLS you can de-activate the ARID for the nodes that have been removed ( release its ID) that stops the dlm for checking for it and now in SLS you can also remove members yourself ( one of the very few improvements from AMC)
  8. Billz66

    Hello does a Mi Voice business console works on a active domain controller?

    not sure i understand - are you saying the user is logging into the domain or on the domain controller ? if they are logging into a pc , then the connection wizard should be run as a local admin for each user so that it can write to the registry / create local folders correctly we normally use a...
  9. Billz66

    SDS alarms/SDS Form Comparison

    "ARS entries aren't being properly populated across our devices" very little is shared regarding ARS - from memory cor groups and ARS digit mod can be shared routes arent shared route lists arent shared ars digits dialled isnt shared this is due to a number of reasons , one is that you cant...
  10. Billz66

    Backup Mitel Standard Linux

    there was a kms article mentioning the curl error although that was for physical not virtual controllers S07077 MiVB - Backup fails when using Server Manager backup with SFTP option enabled on MXEIII & CXII Symptoms When performing a backup from MiVB Server-Manager Backup with SFTP option...
  11. Billz66

    Backup Mitel Standard Linux

    what i meant is have you jumped on an affected MSL server, logged in as root and tried to connect to your sftp server that will do the certificate exchange between the MSL and the remote SFTP server testing from something else isnt going to help locate the issue
  12. Billz66

    Backup Mitel Standard Linux

    have you tried a manual sftp transfer from console sftp username@ServerAddress:/foldername you might see some more information provided as to the cause of the failure
  13. Billz66

    VoIP GSM Gateway

    what makes you think the link is up? why are you not matching ports for the trunk - both ends should be using same port what kind of gsm gateway is it? i have done this using 2n and mediatrix before
  14. Billz66

    Backup Mitel Standard Linux

    i had a similar issue with an ubuntu sftp server - i had applied updates to it and that changed the supported cyphers, only some of the MSL servers that were sending to it were affected. i reverted the server to a previous version of ubuntu and they started all working again , - was older MSL...
  15. Billz66

    Mivoice Call Recording - Recorded calls not showing on the Navigator

    check the permissions for the user that you are logged in as , or create an admin user that has all calls permissions
  16. Billz66

    Is there a way to disable the screensaver clock on the 6930W?

    depends what you mean by resize - its based on a number of image files of a particular size - matching screen dimensions if you want part of the image to be smaller or larger you would have to sort that out with an image editor 6920 6930/6930L 6940 Dimensions W x H (pixels): 320x240...
  17. Billz66

    Is there a way to disable the screensaver clock on the 6930W?

    dont think so , pretty sure its built in and fixed, there were some config for 53xx that could eliminate it but both branding and screensaver for 69xx is based only on image files - no other tweaking is available
  18. Billz66

    Call logs

    thats not smdr - looks miore like a ccs trace, if there is no incoming calling line id , then there is no incoming calling line id - not sure what you are asking? Do you have a sip trace or packet capture , or actual SMDR
  19. Billz66

    MiVB 8.0 SIP Trunks Incoming Caller ID Name lost

    might be worth checking the audit logs to see what has been changed
  20. Billz66

    Virgin Media SIP trunks through MBG

    when we use srv for Public TW sip device resiliency we do the following create a records for each TW MBG mbg1.site.com- resolves to the public IP of the 1st TW server mbg2.site.com- resolves to the public IP of the 2nd TW server create public srv records _sip._tcp.mbg.site.com Priority 1...

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