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ForwardNoAnswer is set 251, which is different than the extension. I assume this is the voicemail system's "extension." I've checked one of the problematic extension's settings against a working one and didn't see anything jump out at me, at least on the surface. None of my users should have...

Okay, hopefully this is the last of the "I inherited these problems" threads. I've a number of users on my Nortsar-Plus telephone system whose unanswered lines don't go to their respective voicemails. Instead, it forwards to the General Delivery Mailbox. If I dial their extension, the phone...

I'm sure the answer is "no," but will I lose any saved data if I power cycle the CallPilot?

Is is the nature of this system that if a user is checking the General Delivery mailbox that it locks everyone else out from checking their voicemail?

Also, yes, there are two phone lines leading out of the CallPilot, each with four wires. The two lines lead into a jumper box labeled "flash 1" and "flash 2," which then are hooked up to the phone block.

Curlycord, Firmware is CP 30.00.75.22 Voicemail operates as a backup after about five rings.

Thanks for the quick response, curlycord! This issue just started appearing, which is pretty odd. I don't know how to check the firmware version, and correct me if I'm wrong, but I've a CallPilot 100 box next to the main box. In addition, the Callpilot 100 has a PCMCIA card in it that has the...

Hello, all! I've recently been delegated to support my company's Nortstar-PLUS telephone system, with absolutely no training. I'm having some issues currently that are beyond my scope. If two users on the telephone system check their voicemails at the same time, or one or more users check their...

This forum has been a wealth of knowledge for me. I've recently been delegated to administrate our Nortel telephone system with literally no training! :\ I've a few of the manuals and some notes from a previous administrator, so I can do some things. However, I'm running into a speakerphone...