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  1. nbfd731

    how to block accidental calls to 911

    Ran into this article a couple of month ago about 911 and PBX's thought it was interesting Texas Senate Bill 788 was signed into law in May of 2015 requiring direct dial access of 9-1-1 from all multi-line telephone systems Here is the current link I found on this issue that appears to be...
  2. nbfd731

    Merlin Caller ID issue

    Sorry looking through the post i did not give you your due. Here is your star. That was the issue ACSS SME
  3. nbfd731

    Partner VoiceMail large

    i would default the PVM card Start from scratch If it continues replace it ACSS SME
  4. nbfd731

    Merlin Caller ID issue

    Morning Merlin System /Pri issue Switch type: DMS100 Prov: AT&T Dial Plan: 4 digits Issue: Customer wants everyone personal DID to send originating caller DID # not there main # Provider is allowing PBX to send # PBX will send main #...
  5. nbfd731

    SoftConsole Profiles at R9.1

    I know there a patch coming out in sometime Aug for soft console I have run into many issue with 9.1 softconsole ACSS SME
  6. nbfd731

    Segmentation Violation, IPO Server Reboots

    Upgrade the firmware 9.0.6. There were a couple of reason for the segmentiation violation in your current release. Avaya was not clear on the cause. When u see addr=00000000 In the beginning string sending it to avaya they will only tell upgrade. They cannot find a root cause to that string...
  7. nbfd731

    Future IP Office Documentation CD/DVD Options

    I like the PDF too!!!!! ACSS SME
  8. nbfd731

    Office 365

    Should be able to relay with windows IIS ACSS SME
  9. nbfd731

    Avaya IP Office VPN Phone

    Do you see the reg request in system monitor. Discovery ussally means it dose not see the ip office. I do not know if u did. I would have clear the phone and vaules and reloaded all setting prior to setting it up on the ipo as well ACSS SME
  10. nbfd731

    Twinning CallerID

    I think might help The Send Caller ID parameter is set to “Diversion Header”. With this setting and the related configuration. IP Office will include the Diversion Header for calls that are directed via Mobile Twinning out the SIP Line to Verizon. The Diversion Header will contain the number...
  11. nbfd731

    OneX Messaging Question

    Are these sites part of a SCN If it does then you should be using only one One X server not two. 2 is not supported. If there is a scn set the oneX to discover both ipo the my buddy IM will work. ACSS SME
  12. nbfd731

    SIP Endpoint Patton M-ATA, once transferred gets 1-way audio

    Though i have not seen the issue. Have u confirm the firmware for the M-ata. There are firmware bugs that they put out patches for on there support site ACSS SME
  13. nbfd731

    96xx phones stuck in Discover until reboot.

    Mac table resets and the phone sit in discover till the phones are rebooted to reestablish to the network. Im guessing ACSS SME
  14. nbfd731

    PRI issues

    I had a customer where the pbx switch type was set for NI2 but the provider was set for Ni 1. This would cause thr B channel to drop and they would need to reboot the IPO 2-3 week. The D link never did just the B. It would always need a reboot to temp repair. I would run monitor noromal pri...
  15. nbfd731

    IP Office Server Edition Virtual Expansion Cabinet upgrade

    If you upgrade the expansion sd locally default the security settings first ACSS SME
  16. nbfd731

    8.1 Service pack 10, where is it?

    Avaya network crashed today cause the use there own network switches. Remember there motto networking made simpler. It reduces provisioning by 85% cause no one can reach 85 % on systems on the network ACSS SME
  17. nbfd731

    Voicemail to Email

    I have made this work with the SMTP.gmail.com with a relay I like to use H mail as a relay for better tracing and see where it fails. SSL will be required as PM cook stated Example from Hmail server = smtp.gmail.com port = 465 SSL checked ACSS SME
  18. nbfd731

    VPN phones drop

    Run System monitor traces. and show it when its happening.. What type of LAN switches does the sets connect to???? POE???? Are the set in a discover mode or just blank/frozen. Pinging the Gateway wakes up the sets??? ACSS SME
  19. nbfd731

    No Beep after messge is played

    Option 8 i believe ACSS SME
  20. nbfd731

    No Beep after messge is played

    I could be in answer only mode on the user level ACSS SME

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