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I have an existing CCR Tree that states in spanish to press 1 or you can press 2 or remain on the line without pressing anything to get to the normal hunt group with english. Where does this ccr tree setup tell it to default to path 2 if nonthing is pressed? I have created another ccr tree and...

A reboot of the BCM corrected the issue.

I just noticed that when I change the system date and time using the handset it updates the time on the BCM. But at that point the BCM continues keeping time but the habdsets all remain frozen at the same time.

We shut our BCM450 down to move into a new rack. It was down for a day. When it came back up all was fine except that all handset time diplays were off by a couple of hours verses the BCM clock. I tried updating the time on the BCM but it has remained the correct time but will not push its...

Thanks Bluemr2 but we discovered my vendor ordered a replacement drive that was multi image but upon closer examination it was BCM 450 R5. No wonder it would not let us pick a version. R5 is not an option since we need to restore from our R1 back up.

Who knows the process of getting my replacement multi image hard to load BCM 450 R1. It says it came with R1 R5 and R6. After installing the HDD the BCM came up but with no software versions listed.

Does it really make sense to repair a s strand fiber run that has been chewed by rodents and also sitting in a flooded conduit or just replace it with a new armor clad fiber run? I am thinking even if they can find a couple of starnds that work it is still sitting in water and the rodents can...

The need for latest patches was the problem. I applied Nortel's latest patches and problem vanished.

I have a BCM450 We have an intermittent issue where incoming calls get a message that "all circuits are busy - please try the call again later" When this happens we can usually only have one call in at a time. Outgoing calls are not impacted at all. We have 2 PRI's, one for incoming and one for...

I would like to use a small MP3 player with the audio input jack for our on-hold music. The MP3 player recharges via a USB port. Will the USB port on the BCM50 charge an MP3 player?

I am getting 2 different answers from my LEC and my Vendor on who determines incoming and outgoing call flow on the PRI's. We have a BCM450 with 2 PRI circuits each within its own trunk group. We have 2 DTM-PRI cards in BCM with the 2 circuits each in its own card. Our LEC says we are configured...