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Folks, as I thought, my manager confirmed I don't have 'user rights' to make such changes. Well!! that will be changing. Have a good Christmas

Hi guys, I have been asked to change a couple of phones on oil platform I work on to have call history, thought it would be very simple but having issues. Go into Users and Devices > User and Services Configuration > Search for ext number to change. Highlight key to change, select Call History...

Hi Sbcsu, Sorry for the delay getting back to you. I ordered some but don't seem to have arrived on the rig yet, going to chase up tomorrow, ta for your help. Craig

Hi, sorry for delay. Cheers, I have a ordered a couple, the old kit is in the bib lol cheers

Hi Sbcsu, Its probably me not explaining it properly. I have a couple of faulty exts/phones in the rooms where I work. I print out the ext details to get TN then check on the MDF cabinet. I am using the equipment I have inherited !!!!! I have a krone plug (think that's what its called) see...

Hi, thanks for the reply. The current set up is the krone plug is connected to a secondary socket. The colour code of the cable is White, Brown, Yellow and Green. When I tone out from the cable colours to the krone plug they are the following, when holding the krone plug and its pointing away...

Hi all, and happy new year. I am trying to connect a 46-216 krone plug to a UK spec secondary socket. I thought I would connect, in my case, white cable and brown cables to positions 2 and 5. When I tone out from the krone plug white and brown are the colours that ore on the side of the plug...

Hi, We have an issue with a 6921 handset and a cordless analogue handset connected to an ATA187. The user answers the 6921 handset fine, he then picks up the cordless handset and goes to store area and tries to continue call. However when he presses the green button to talk to caller he hears...