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  1. catalinapilot

    CallPilot Desktop Messaging Issue

    I recently, had to take our CallPilot, out of service. Before I took the CallPilot, out of service, users would send faxes, via Call Pilot Fax Messaging and receive a delivery notification. However, since taking the CallPilot out of service an bringing it back up, users can still send faxes and...
  2. catalinapilot

    CallPilot faxes issue

    Hello All We had an issue recently requiring me to res-seat the CallPilot card in our CS1000e. This resolved the issue, however, when the client sends a fax, via Desktop Messaging, the fax reaches the target destination, but the sender is not receiving a delivery confirmation. This was not a...
  3. catalinapilot

    Overlay Access

    You will have to logon to the PABX as LOGI ADMIN2. This will have the rights that you require
  4. catalinapilot

    CALL CENTER TAKE DOWN

    Hello Toolhead My advise when powering down th PABX is as DFKSydney advises is back everything up CP CC6 / Symposium including, updating the Platform Recovery Disk, however the corrrect shut down procedurer is CP first CC6 second and the PABX last. Powering back up revesre the order PABX first...

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