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  1. SHECPhone

    Help? Need to set up two dial 0 destinations!!

    Thank you very much. The pretranslations were able to do exactly what I wanted.
  2. SHECPhone

    Help? Need to set up two dial 0 destinations!!

    I have a CS1000 running Rel. 5 software and I am trying to set up a Dial 0 to ring to two different locations depending on the phone that is dialing. We are not using the attendant consoles at this point. We are using a couple of 3904's for our main answer points. I first thought of...
  3. SHECPhone

    Phone recalls to cfna destination after three rings on cfw

    I have set the RCO time at 2. In LD 15 RCO 2 is set for 7 rings. If I call the phone without the forward always on it rings 6 to 7 times and forwards to the no answer destination. If I forward always the phone and the destination does not answer in threee rings, the call comes back and starts...
  4. SHECPhone

    Phone recalls to cfna destination after three rings on cfw

    I have an extension of 7485 forwarded always to 7811, if 7811 does not answer after three rings it recalls back and rings to the call forward no answer destination. How do I turn this off or bump up the time before it recalls back on a no answer.
  5. SHECPhone

    Having some issue dialing with 10 digit dialing.

    We are having issue with 10 digit dialing. We called the LEC to check the D channel setup and found that the setup is fine but we are only sending 7 digits. I checked everything with the routing and it looks fine. I have the areacode set up in the NXX to point out my local route without...
  6. SHECPhone

    Setting up 7904 with 5 keys in hunt

    We are setting up a 3904 with 5 keys in hunt and we are having trouble getting this to work. We have set up LHK set to 5 and have hunting enabled and set to 000. When we call the first line of SCR 7811 and answer then call SCR 7811 again, we want it to roll to scr 7812 and so on. What we are...
  7. SHECPhone

    Trouble with PRI not recieving incoming calls.

    Checked all you said and it was set up correct. Found out that everything was fine. The Adtran was the problem. Even though you disable the trunks in the Nortel, the Adtran didn't see that they weren't available and tried sending calls down it anyway. We disabled the trunks to get the calls to...
  8. SHECPhone

    Trouble with PRI not recieving incoming calls.

    We originally created a new rdb, and it didn't work. Then we re-built it as it was before with the existing RDB and are having problems with incoming calls. On the other question. Yes the telco is pointing numbers down the PRI.
  9. SHECPhone

    Trouble with PRI not recieving incoming calls.

    I am working on an issue with a PRI I have. I have and Adtran 550 between the Telco and my Nortel CS1000. I am going to be getting two new PRI's in the near future and they will be set to NI2. The current switch typ is dms100 for both PRI's. With the adtran 550 I can have one protocol coming...

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