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  1. nspear

    Setting up DSS on IP Office phones 1416

    We have a IP Office with 1416 phones running Basic mode need to program DSS funtion to the unused phones
  2. nspear

    ringing of a parallel single line phone on digital ext.

    I have a KX-TD816 at first we put a cordless single line phone on ext 105 paralleling a digital phone and it rings fine when we call ext 105 or when a call comes in the cordless phone rings with the digital phone we had to move the cordless phone to ext. 103 now it doesnt ring if we call ext 103...
  3. nspear

    Samsung OS7100 can't access

    Helping out a friend. Service his Partner system he just brought a new business that has a Samsung OS7100 just added two phones exts # 207 and 208 when I press the line buttons I get 701-704 can't access, since he is on bad terms with the installations company I need to know how to open up the...
  4. nspear

    FXII--park orbits

    customer has a FXII systems on all phones they have park orbits program on the buttons when calls are park they light up the button of the orbits the call is on except for one phone no lights but if you hit the correct button you will get the call. I can I get these buttons to light up. I have...
  5. nspear

    MICS problems with other parties vm

    Customer has a MICS that lost power over the weekend. I program lines 3 and 4 corrected the time and date and reprogram all one touch buttons. Before once the MICS connects to other parties vm the tones will still work and they could access all the features of the other parties vm. Since the...
  6. nspear

    BCM200 can not get into programming

    We have the IP address and can get to the GUI interface but after entering the user's name and address it takes a long time and we get an error saying the Dcomm server is busy please try later this has been going on for couple of weeks before this we also got on. Also trying to get into...
  7. nspear

    BCM200 can not get into programming

    BCM200 is tie in to the network customer dials into BCM after entering user name and password it takes a long time and show error of Dcomm server is busy try later, we always been able to access the BCM this was been happening for the past week. Try to enter programming thru a T7316 phone and...
  8. nspear

    Definity Consoles

    Customer of mine has two consoles in their system. One consoles has not been working for years. The customer just brought two new consoles. The first one worked right away, the second console only shows warning lights no display no buttons working just the lights that are labeled as warning...
  9. nspear

    Definity programming

    The problem is on the Dell keyboard there is no help key I can type help and it will go to the first page of help but cannot go beyound--if I move a station by using the change command after typing in the new port location how do I get it lock in, again I do not have the correct keyboard thanks Neil
  10. nspear

    Definity programming

    Just starting working with Definity. The switch has a dell keyboard with a monitor for programming. The keyboard is missing keys that the definity keyboard has, where can I find a chart that show the different keys and how to convert. thanks Neil
  11. nspear

    CO lines on Merlin Legend

    Thanks-I gave the option to my customer. He needs the pool more then have lines showing on the two MLX16D.
  12. nspear

    CO lines on Merlin Legend

    had to set up the legend for Hybrid/PBX most phones are single line plug into 016TR card. Have one 408MLX card and on those phones I need all 4 CO lines showing. Check programming manual can not find how to program co lines on MLX16D phones. The operators phones port 1 and 4, I have all 4...
  13. nspear

    Hotel features on the Merlin Legend

    customer is a Hotel, had a Mitel SX20. On Friday it blew, replace with a Legend rel 5, one 408 MLX, 4 016TR. Customer now wants wake up. I see a reminder cancel, how can I set a reminder. Will it work like a wake up call Thanks Neil
  14. nspear

    Avaya 302C1 console display problem

    customer has a Definity switch with 2 302C1 console both of them have non working displays is there a way of testing to see if the console are bad or there is another problem thanks Neil

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