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  1. ChasesGrandpa

    No Safe Mode, Indestructible Viruses

    I now see that I was a little too quick to disable services. I re-enabled plug and play. Now the USB memory stick and Device Manager work. I used HijackThis to remove a suspicious registry key and now Norton works. I am scanning now (risks found so far: 0). Safe Mode still does not work.
  2. ChasesGrandpa

    No Safe Mode, Indestructible Viruses

    I was afraid that I would have to do that. My daughter says she does not have the install disks. But the most important part is the data and, like you said, I can get that. Thanks for the advice.
  3. ChasesGrandpa

    No Safe Mode, Indestructible Viruses

    I am really frustrated! I am trying to fix my daughter’s PC. It is an E-Machines unit. They ship with IRC enabled. She did not have any virus protection, or not enough. When I got it, it would not function except to display a “security center” window saying a virus was detected and click on...

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