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I have a demo kit with shoretel 8 and a shoregear 90. When saving changes with the director they do not go into effect until I reboot both the server and the 90. This is for name changes, voicemail passwords, everything. The only thing that sticks right away are voicemail messages and...

Hi I am not sure if the system is presenting the right login screen on a dial up using ASA to a MAP5P audix version 44-5bcm23 (from the expert report) the screen diaplays: The systems name is A2493051. Welcome to USL UNIX System V release 4.2 version 1 login: sa Password: (I entered the pass...

... while, then they hang up. I read in a previous thread that some of the cell phone providers are taking a while to pick up, is there anyway to have a beep sound or ringing happening while the forward is in progress? Its on a BCM 400. Do not have the release on file. We have a button...

This is for a Norstar CICS 6.0 with a call pilot. My customer has a part time receptionist Mon and Weds and we would like the CCR/Auto Attendant to have 4 rings on the main lines before picking up - when she is there, and no rings when she is not. Would this be a night button or use the time...

A little new to the NEC world.. Trying to use SAT 4.60 to log into the IPK and get "Data Set Ready is off" when at the connect box (and attempting a connect). I changed the password via the phone and use that. I think this is a cable thing? I am using a cable that typically works in the...

swapping the NAM out with the 4.1 version worked. Thanks for the tips.. the j and j site has great cheat sheets.

Spoke to another tech live and he concurred that I need to be at 4.1 on the NAM. I have a spare NAM I am bringing and will see what version that is... otherwise it may be call pilot time.

Thanks much for responding! The NAM is at 4.0.04C How do I go about upgrading... was that the main issue is will not work with DID's ? If we went to 3 digit presented from carrier and 3 digit interior would that work or 4 digit both sides?

Hi we have a 4 digit inbound DID with a 3 digit internal number plan. Inside, ext to ext, an individuals vm picks up but not with the DID. I think we have an older NAM and just needed to upgrade from 4.1 to 6.1 on the MICS to get the PRI card recognized. What settings should I look at to...