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i'm in the process of renewing my cisco smartnet for call manager and i noticed the vendor is charging for "Services Mapping SKU, Under 1K UWL STD users" and licensing. does anyone know what is this for? i already have licenses for my phone and software thus i don't know what it's for.

all the phones. i try what you suggested and let you know...

I have a nortel system that is not sending out the number 8 when entering an access code. I did a trace and i can see the numbers being dialed but it doesn't go through when there is a number 8 in the code. This is also the case with vm access. If there is a 8 in the pin it doesn't recognize it...

I will try these out and let you know what happened.

Hello everyone, I got complains from users that they cannot input access codes over the phone for systems such as bank automated systems or conference access codes. For example, one user said when inputting a four digits access code for conference the number 8 doesn't work, however when dialing...

thanks, Yes, it is only used for this route 12 & 13 which are for the cisco all the others T1 has their own.

This T1 is for a cisco system which does its own restrictions so i am assuming that it's ok. am i correct?

The ncos I used is not affected by the restriction. However, i believe i figure out what the problem was. After i change the FRL and the MFRL to zero (it was set to 1) on the RLI under LD 86 it works so far. I don't know why but it's working. RLI 20 ENTR 0 LTER NO ROUT 12 TOD 0 ON 1 ON 2...

hay all, i have a 81c system configure with ncos to restrict local and long distant calls. There is also ncos the ristrict call after certain hours. so recently i configure a TIE T1 for cisco and it works fine but it is also affected by the ristriction for after hours. On this T1 i change all...