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  1. MGHIS

    IPS2000 Locks Trunk Lines

    We have a IPS2000 PBX with two 8COTS trunk cards. one of them uses 7 lines for in/out lines with the 8th line being our paging system. The second card has only two lines being used for in/out trunks. Our problem is that periodically through out the day, trunk lines get "locked" and cannot be...
  2. MGHIS

    Ground Start to Loop Start

    THANKS drpky, 3racefan gave me the breakdown on it and I found it through trunk route within MATWorx 6.0 I think. I need to wait for our vendor to make arrangements and fly out here to make changes on their channel bank at the same time I make changes to our PBX. Thanks to all who helped. Does...
  3. MGHIS

    Ground Start to Loop Start

    THANKS MUCH OZZIE, Would anyone know where I can get the correct manual for the IPS2000. I would love to learn it and even get someone come out to train me but like I said before, no one here in Hawaii wants to fly to train me. Plus I don't think my boss would pay for it. So I am self teaching...
  4. MGHIS

    Ground Start to Loop Start

    THANKS MUCH 3race! I found the area with these commands and will pass it by my boss to make sure I can switch the settings and see what happens. Cross your nose hairs and hope this solves my problem! Aloha
  5. MGHIS

    Ground Start to Loop Start

    THANKS 3racefan, I wish I knew more about this PBX but I am glad to have found this forum. I don't know what route we are currently using (route=ground/loop?) and I assume all the commands are typed into MATWorx. As I live in Hawaii (woohoo) we don't have the support for this IPS2000 anymore...
  6. MGHIS

    Ground Start to Loop Start

    Newbie would not describe my title here so please be patient with me. I work for a small hospital and we currently have a 2000IPS with three PIM's and switched from our original telecommunications to PLNI. Before the switch we never had any of our trunk lines "hang". Kinda like the phone line is...

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