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I have a Callpilot 5.0 on a CS1000. Last month we had to shut down power to both units due to electrical upgrades. Since then, when accessing CallPilot the dtmf tones are warbled, extended and choppy resulting in difficulty entering extensions and passwords. We rebooted the CallPilot once to see...

Thanks for all the grest help. Problem solved thanks to you folks!

I have a digital Polycom Sound Station 2 Direct Connect to conference. I have set it up as a 2616. I have no documentation on the set. I have AO6 on key 10 (does it have to be on a specific key?). I think all CLS items are set correctly. I place a call, hit the conference button, the first call...

Thanks for the link to AlgoSolutions. I'll look into those products. GHTROUT and Johnthephoneguy, thank you much for your quick responses!

We're short on cble pairs in that area and trying to conserve.

Is there any way to have an external light flash on ring on M2616s? We have an EOC (Emergency Ops Center) that is requesting this. I know it can be done by building an analog circuit on the line. Can it be done on just a digital circuit?

GreenB246 I'll take that advice. Thanks for your help.

Greenb246, they are 2616s.

trvlr1, thanks for the quick response. These circuits were in for over a month before they were wiped out and they were copied from other circuits, so at no time were keys 1-15 blank. Also, there are around 400 lines working out of this 61c switch, and so far these are the only 2 that have been...

Within the past couple of days I have had 2 instances that when I pulled up the tns, keys 1 thru 15 are totally blank. Key 0 still has the dn and cpnd, but that's it. Both of these circuits were installed at least a month ago and I checked with the users to verify that they had all the features...