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Check what you are recieving as dialled string, we had a similar issue and it transpired that the SIP provider was sending the account number rather than the DDI, so call was not following expected route via the DID Table. If you program a handset to show all lines, then call in on the number...

Thanks, I will try that, but how do I specify that the first alternative vm box is the on associated with station 4123

Can anyone tell me how to achieve a very simple requirement on a Mitel 3300 . 2 x trunks are required to go to a cascade ring group in day mode DN4123 (5 rings/15 sec) -> DN4110 (5 rings/15 sec) -> Voice Mail for DN4123 In Night mode the same trunks are required to go straight to DN4123 voice...

Supernova, Thanks for that BRI now working inbound and out. I have one other problem though with voice-mail, If I forward an extension to VM it works as expected i.e. handset does not ring and VM box answers, after appropriate delay message indicator and lcd display indicates message waiting...

can anyone help with setting up a quad bri to replace a t1 module on a downsized system

System Panasonic KX-TES824 2 x analogue lines, 3 x Keystation (kx-t7735), CLI and Voicemail cards. Can anyone help with what should be a simple requirement. Customer wants incomming calls in night mode forwarded to mobile. with line mode normal and using flexible ringing with extensions in...

Just to let everyone know problem was corruption in firmware and or customer database, I swapped out the aria on customer premises and re-programed from scratch problem went away, brought offending box back to HQ and tested on our lines, problem still there, factory defaulted box problem went...

I have a very similar problem with an aria soho running 3.7 firmware. when an inbound call is recieved on line 1 after approx 1/2 second line 2 rings, the same occurs when line 1 is selected outbound. I have moved cable from co 2 socket to co 3 socket and placed line 2 into group 9. again when...