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  • Users: thntx
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  1. thntx

    Transfer back to original AA on no answer

    TouchTone, can you enlighten me on the how to's of "127 needs to be steered to 122's auto attendant, or have a phantom destination of 122's general mailbox"? Thanks for your help.
  2. thntx

    Transfer back to original AA on no answer

    We have an Audix VM system.
  3. thntx

    Transfer back to original AA on no answer

    We have a Merlin (v4 I believe) system and I am having trouble setting up an AA. I need the user at x122 to have an AA. I want this AA to give two options: pressing 1 transfers to his assistant(x127), pressing 2 goes to his VM. If the caller presses 1 and the assistant does not answer, I want it...
  4. thntx

    Converting extension to FAX on 012 & operator VM

    OK, I figured out a few things. I think the answer to my 1st question is System Renumbering. However, this led to another road block. If I try to renumber x122, I get the low bong tone indicating that the system won't let me do that. What do I need to check x122 for that could be stopping me...
  5. thntx

    Converting extension to FAX on 012 & operator VM

    I need to be enlightened on printing. When I try to do a print, and direct it to the floppy, I get an error. I'm thinking the disk may need to be formatted but I don't know how to do that(unless it will take a Windows formatted disk).
  6. thntx

    Converting extension to FAX on 012 & operator VM

    As always, I am another soul thrown into an old phone system. Our setup is a Merlin Legend r6? w/Audix. My first tasks are as follows: 1. Change extension 122 (we have exts 100 - 139) into a FAX line on one of the 012 w/ring cards. How do I do this? There are already a few modem/fax lines...

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