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We are running an IPOffice 500. Today I noticed something interesting and I wonder if any of you have had anything like this happen before. We had a call last night during off hours. It had a duration of 0:00 but a ring time of 61 seconds. I read in the delta manual that a call duration of 0:00...

thanks for all the help. i feel that im prepared to do the switchover from physical to virtual now. -brian

well ill definitely test it, but this is planning id like to do before i test it. its our main voicemail system here, so when i test it, voicemail will go down for a while. especially if it doesn't work. im just trying to do my best to eliminate that downtime.

so, just so i understand fully. what im seeing that is not running, is actually just the console to view whats going one.... but when windows starts, it runs, with no output to a gui?

you all have been very helpful in the past. it always amazes me that this forum does a much better job at providing avaya support then avaya does. i have yet another question. is there a way to autorun voicemail lite? i put it in startup, so it launches with windows, however it still...

We have a dedicated Windows embedded box used for all of our IPOffice 500 interactions. It also serves as a voicemail light server, and is our file server for the system. I am in the process of creating a virtual machine to replace this system. I have two questions. The first: Has anyone...

I feel i should also mention another thing I noticed that maybe someone here could shed some light on. As I mentioned we have 8 channels licensed and all of the other ones are marked 'out of service'. Can anyone explain why sometimes these out of service lines actually get used? I took the...

amriddle01: well technically we have never been full. i sort of didn't tell you the full story. Right now we are limited to the 4 VCM channels that came with the system. this is actually what sparked us digging deeper into the system as we have been hitting our maximum of 4 VCMs. my...

baldwindcl: It is not required that everyone be on the phone at the same time, however in the event that we were all on a phone call, and another call came in, we would need to make sure that the incoming call was not rejected. We currently have 8 employees, soon to be 9. We also have plans to...

Thanks for the speedy response, you guys are a tremendous help. amriddle01, the system was originally setup by a friend of the company. He talked us into going down this road with the PRI and IPO 500. However all the cool features he mentioned, he never mentioned that most required additional...

I have a similar question so I figured I might as well add it to this post. This is my first time posting, but I have resolved multiple issues in the past through this forum. We currently have a PRI coming into our office. We are looking at expanding our system. In doing so we were going to...