Looking for help with issue installing the Openscape Contact Center Enterprise desktop client. We have installed over 50 pc's with this newest version using the same files but have a NEW pc that is getting a "product mode mismatch between the client and contact server. Contact admin to update...
DIS-LWPAR:,,,TMD,TMDMOS,1;
H500: AMO LWPAR STARTED
+---------------------------------------------------------------------+
| BLOCK TYPE TMDN64 OPMODE: MOS BLNO : 1 |
+---------------------------------------------------------------------+...
We want to use the suppcpn but if we change the pub number to our main billing number then 911 gets that number which we don't want. It's only when we send numbers to be suppressed out that ldat route that 5 digits are going out. I don't think we will be able to correct it in the 4000 the vendor...
Have a 4000 v7 with a PRI to PSTN. When adding suppcpn to ldat instead of the BTN that is assigned on the PRI at the PSTN side the caller is seeing just our 5 digit extension number on caller Id. In theory if we suppress our calling party number the vendors PRI should be sending the Billing...
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