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They are set to forward always and being forwarded to cell phones. Most of the time it appears that forwarding works. Other times it does not ring to the cell at all. I have troubleshot with both the cell phone provider and our PRI provider and cannot find any faults. The only thing left is...

Does anyone know of a way to narrow down intermittent issues with forwarding. On occasion, and unable to reliably duplicate, some of our forwarding does not work. We can receive one forwarded call then the next will go to system voicemail then the next will go to forward. One phone with the...

Is there a good tool to view the logs and analyze from an SX200ICP? Thanks in advance!

Thank you both. On reviewing the digits to follow it was set to 9 where it should have been 6 when dialing local. Thanks for all the help guys!

I'm not sure that I understand. Form 26 has our dial 9 to get out, return dialtone and is unrestricted. There does not appear to be a spot to put in the cell phone number. What exactly is conflict dialing? And more importantly where do I find the timeout on that? Still new to administering the...

I have an SX200-ICP and am having a problem with dialing one number. When we dial this one cell phone number it takes about 10 seconds for it to start ringing. The problem is not able to be duplicated from other land lines or cell phones. Our PRI vendor cannot duplicate it either. I would not...