Search results for query: *

posrescue, Thank you for your guidance. When we switch (soon) how would I go about changing the credit card tenders so they don't require a card number, authorization or expiration date? Many thanks in advance for your help newb

An excerpt from our dealer's email:"All CC Processing Software versions are validated for adherence to specific criteria based on the date of the analysis. This software version is then considered “Validated” against the version of the standards in place at the time of validation. These standard...

TobeThor said: What about Ver 6.1 will make it non-compliant? TobeThor, I am under that impression as a result of an email I received from our Aloha Dealer. I will re-read it to be sure. Am I wrong? DTSMAN, Thank you for your considered response. I agree with you with regard to...

TobeThor, I was under the impression that Aloha 6.1 would "fall out of favor" regarding PCI compliance during the coming July. Am I wrong? Our reason for not wanting to "upgrade" our software is principally based on cash flow. We are not on subscription/membership. Newbie09

prorescue, That sounds like great advice and certainly looks like wonderful, clean, streamlined logic to me. I will have to learn how to make the changes to the settings but, at least I have until July to do so. You worded your answer "If you go that route;" do you know of another way to...

Hi all, At our restaurant, we run Aloha 6.1.10 and are fearful that come July, we'll no longer be PCI compliant. Is there anyone on this forum who knows of a way to allow us to continue to be PCI compliant while remaining on 6.1. So far, I have one work-around that looks viable; by using...

I'm in as MGR (10) under Job Codes with MANAGER (10) Access Level and have General Manager (30) Back Office Security clearance. Do I need higher clearance or am I simply looking in the wrong place (Employee Maintainance)? I Can't upgrade myself to Admin, I tried. Thanks for your help.

Hi all you gurus, I've screwed up a new employee by entering the entire Soc instead of only the last 4. Now there's a useless employee in the system and a constant error message coming up from VERIFY.TXT saying ***MUST CORRECT ALL ERRORS BEFORE RUNNING FOH*** Please help me delete the...

Where are these user/permission settings kept or adjusted? Can I search from BOH and fix this or do I have to go to each terminal and adjust things there? The original transaction was being processed from Term2 and failed during a system crash (power surge as one of our employees had plugged...

Thanks for your help alohatech2.

Adapter (female RJ-45 to male RJ-11/12) isn't easily available. Found a spare one dangling off T2. Moved adapter to T1. No luck. Moved adapter, cable and printer to T2; moved remote 1 to com5 on T2 in BOH. Much luck! Workaround found. How do I determine if the com port has physically failed...

Thank you for your responses. It was a TXN file in the master. I'll be setting DELTRACK up shortly.

Tried moving the printer to be directly connected to com port 5 on Term 1 and still no luck. Tried a different cable from the adapter to the printer still no luck. Will get a new adapter (for in between the com port and the cable) today.

Hi All! A fun new development with our system! A charge is appearing on EDC without being entered through Aloha TS. The EDC Transaction Report is showing it occurring in standalone (Automatic Authorize) mode. The customer has only made one purchase on 01/15/09. The card was swiped twice due...

It's a wiring problem. Don't know what went wrong with two of the wall jacks but went to basement to inspect wiring, found no visible damage but three CAT5 cables, including the two offenders were laying across hot water pipes.

Hi all, After being in use for over one year, our system has had a malfunction. We are running Aloha TS on Radiant Systems touch screen POS terminals with a PC in the main office. We have three printers, two being local printers, one each at our two POS terminals and a remote printer in the...