Thanks everyone. I guess I need a little more assistance. I can see where the access link is but I cannot make the relation to how a script will reference the "name" of an announcement. First_RAN_Broadcast_gv....This is associated with a script variable. But if I do not have a RAN is this...
Thanks!
Sandyml,
I guess you are right I would need to know where my Access Link is. I can tell you that it is working because I can get the announcement/prompts that I am suppose to get when testing the script that has these steps in them.
The RAN I am not to worried about because these are...
I know that my Symposium interfaces with our out of date Mer Mail and also with a RAN. Here is my problem:
I am being told that the Interalia's for this Symposium that I am working with are disconnected. I have some scripts referrencing GIVE RAN XX. If there is not another IVR somewhere at...
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