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I'll take a look at it, but I recall various people have told us we can't get caller ID because T1 doesn't support it and that PRI would. I'm in the process of getting the company I want to move our services to go through our bill, so I'll ask them if they can give us a call analysis too...

We have a nortel phone system that was installed about 13 years ago. Nobody here knows exactly how everything works....as far as what type and how many trunks we have, how our calls are routed, etc. For example, I know we have several analog lines and a T1, but don't know what each of those...

It never did work...the mailbox was only recently put into use, and it's always had this problem. I assume that either myself or the user somehow inadvertently turned on the notification option, which started causing the problem.

One of our users receives the following message when they access their voicemail box - "The system was unable to reach the number you specified for message notification". A google search lead me to the forums here and it looks like the mailbox is trying to make an outbound call to notify the...