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Is there a way to program the CCR on a NAM to increase the time out available to enter a response? The only way I could think was to go back in and re-record my messages with some blank space at the end of each statement. We have patients calling into the doctor and when on a cell phone have...

Got the Redirect Patch on Floppy and booted and voila! Thanks for all your help.

Well - I had to swap out a NAM 4.0 that got zapped and wann't answering properly. Now, they'd like to see if we could get the message files off of it. I can slave the drive in and see all of the file structure and the message files that were added over the past 2 weeks. Is there any kind of...

Not too sure, I have a similar set up at another client and it seems to be fine both for inbound from outside on the DID's and internally. I have a 4.1 8 Channel Fiber NAM that I can put in and would love to. Don't know that I want to have to have them re-record and set up all of their...

Did that. Each DID Line is built to have a prime set to the individual DN. So - for 3909 coming down on say, line 209, goes to DN 3909 as the prime set. However, dialing the DID from the outside going instead to the directory listing instead of individual's vm box. Then, if you put their...

Mistake I made on similar was to try and jump to 7.x with no 6.1 sw to step up. Just bought a complete fiber 4.1 NAM for about $250 + shipping. Worked like a charm. Does the switch have a fiber card with available ports?

Got a client with a NAM 4.0 and MICS 7.0 with DID's coming through a PRI. Internally, when you call an extension, the forward no answer goes to the individual's NAM voicemail box. However, when that person's DID is called from the outside, the forward only goes to a general "Please enter the...