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  1. DenverWildRose

    Send Name and Toll-Free Number on outbound

    The name that is displayed is associated with the CNAM field in the Targus (billing) database and as you've been told is sent out to the recipient from the far end switch, not from your PBX. You will want to verify you have a company name associated not just with your T1s but also with your...
  2. DenverWildRose

    Aspect ANI

    That fixed the problem in one of our switches, didn't in the other but the calls there are going out on old non-ISDN T1s, we are upgrading to ISDN at that site in coming weeks so hopefully once they're in place all will be good. Thank you again.
  3. DenverWildRose

    Aspect ANI

    Thank you, I will ask them to check this out. I appreciate the help.
  4. DenverWildRose

    Aspect ANI

    Yes, that's exactly what I'm referring to. Would the outbound application be the trunk group in this case? I will be passing this on to our techs who support the Aspects.
  5. DenverWildRose

    Aspect ANI

    We are not getting ANI on outbound long distance calls from our Aspect. The system is a newly-installed recycled switch from another call center, with new AT&T Meg8/SDN T1s. The BTN on the AT&T T1s is what we want to display. After install we discovered another of our company's sites has been...

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