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Have checked Outlook settings, No rules applied that could cause problem. The inbox messages disappear and do not show in the deleted items folder but if you select restore deleted items from menu you can get the messages to reappear for a short time before they are automatically deleted again...

Having a problem with a single user mailbox. The problem is the same using Outlook 2007 and through OWA in that any incoming mail appears for a finite time approx 30 seconds and then disappears. Originally I though perhaps another user was linked to the account perhaps removing mail but...

Only using 2007 mailboxes

Checked and Rollup 5 not installed. Have regenerated the address book on numorous occasions with no joy, but will try again once the rollup is applied. Event log says that the address book has been updated fine with no errors.

Thanks for the reply. If you type in their name and do look up hey presto it recognises the user fine, it just does not display in the list to be picked. Did notice an error and a warning in the event log which related to GAL. Sorted the error by recreating a mailbox for a user. The warning...

Recently gone live with a new Exchange 2007 setup with approximately 150 users. Most users use OWA to access their mail both internally and externally. A problem has arisen where by if a user wants to create a new message and selects the To look up box they get the default GAL displayed for...