How far back can a supervisor get reports for? I *thought* it was two months but I'm not sure. Could someone let me know or point me in the direction to the answer?
TIA!!
We have a CS1K with a CallPilot rls 5.0 and Microsoft Office Communicator tied with mediation server and an MCM.
Internal and External calls appear to be working fine (we can call inside via 4 digit ext and external numbers fine, and we can answer internal and external calls on the Microsoft...
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