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thank you for the tip. What I found was that my predecessor had check the 'Use Calling party External phone number mask' but had filled the 'Calling party tranform mask' with a number that must over ride the check box. Once I removed the numbers from the transform mask, all is good. thanks to...

Sorry to say but I did not forgot that this is a PRI line and not FXO. Also if I take the route filtering off and the call goes out from my local router the callid is working fine. Just not finding anything in CM on this. thanks

Thanks for this confirmation. When I spoke with my Telco 'One Communications' they informed that that they only control the name on the caller ID and not the phone number. I will contact them to double check...

Elysae21 not sure if this is still an issue due to age. I have CM4.1 . I appears you are taking a outside number 3087868348 and trying to send it to another outside number 7062398341. I have only been able to do this by taking the incoming number, a DID number and forwarding that to an extension...

CallManager 4.1, using a route filter to direct long distance calls from one location to the router in the city of the destination phone number to use the FXO ports lines for calls to save on toll charges. This is working great, except the caller ID on the receiving party is not correct. I...

Planetmaker: We are also in the same situation, where the company needs to upgrade from CM 4.1 to 6.x. and unity 4.x to 5.x (500 phones). Is the upgrade of the software something that your IT people are going to attempt given good documentation. It has been suggested to us to get a consultant...